Reinstalled OS, how do I deauthorize to authorize new install

9 replies [Last post]
etiennefb
User offline. Last seen 1 year 8 weeks ago. Offline
Joined: 20 Feb 2010

Hi,

How do I deauthorize to authorize a new install.
I don't have access to old install, hard drive was wiped.

Thanks!!!

Replies

mikeivanov
User offline. Last seen 7 weeks 5 days ago. Offline
Joined: 30 Dec 2009

The same problem is here--can't use Corona after restoring to a new MacBook from backup. The old machine is toast so there is no chance I can "deauthorize the other computer", sorry.

Please help.

myfogview
User offline. Last seen 2 weeks 5 days ago. Offline
Joined: 14 Apr 2010

Have you tried sending an email to support@anscamobile.com?

-Tom

mikeivanov
User offline. Last seen 7 weeks 5 days ago. Offline
Joined: 30 Dec 2009

Two days ago - no response so far.

Eric
User offline. Last seen 1 year 9 weeks ago. Offline
Joined: 23 Jun 2009

Have you gotten a response yet?

mikeivanov
User offline. Last seen 7 weeks 5 days ago. Offline
Joined: 30 Dec 2009

Yup, already resolved. Thanks.

nhuebner
User offline. Last seen 36 weeks 20 hours ago. Offline
Joined: 1 Feb 2011

Reinstalled OS. Guess I need to contact Ansca Mobile?

Just curious, but why even bother with this authentication stuff...? I mean, I could put it on 10 computers as long as I have 10 email accounts. Just sayin.

Thanks

MikeHart
User offline. Last seen 3 hours 25 min ago. Offline
Joined: 22 Mar 2010

Once you want to use the full version, it is the perfect copy protection. So, be happy that you can use it for free and get used to this little procedure.

koolou7
User offline. Last seen 3 weeks 4 days ago. Offline
Joined: 25 Apr 2011

it also happened to me.

How to deauthorize to authorize? My disk has problem and had been restalled

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peach pellen
User offline. Last seen 4 hours 9 min ago. Offline
Ansca Staff
Joined: 12 Apr 2011

Use the support request form koolou7 :)

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