App Rejected
Posted on Tue, 2009-12-01 18:20
Word Planet app rejected. No reason given. Oh Apple...
Replies
Posted on Wed, 2009-12-02 11:14
#2
Got an email...they had an issue with the icon...I've fixed it and resubmitted. It's under review again.
Posted on Wed, 2009-12-02 11:14
#3
out of interest did you put powered by corona or anything similar on it?
Posted on Wed, 2009-12-02 13:55
#4
No I did not.
Posted on Wed, 2009-12-02 15:58
#5
We do not require any attributions to Ansca, Corona, or force splash screen in your app.
Chad, sorry to hear that you got rejected by a bad icon!
Let us know when it is accepted.
Carlos
Posted on Sat, 2010-01-02 08:40
#6
As I saw other guys here were with the same problem. Could you please describe what was the fix that you made on the Icon file? RGBA, extension, size, etc
Regards
Posted on Sun, 2010-01-03 22:22
#7
I keep getting: "Icon.png: icon is not in the proper device format
Application failed codesign verification. Please see the console log for additional details"
I have tried every conceivable type of png and I still get the same message.
VERY FRUSTRATING!!!!!!
Please tell - what is the magic formula Apple wants us to use?
Posted on Sun, 2010-01-03 23:01
#8
What screen are you at? Are you in the itunes connect where it wants the 512x512 image? I recommend not labeling that icon as 'icon.png'. Give it some other name.png. If you're building the app through corona, there shouldn't be anything interesting about the png file. I've created mine using photoshop on the default settings. 57x57px. Can you send me the icon file you're trying to use? info@anscamobile goes to me.
Posted on Mon, 2010-01-04 12:02
#9
thanks for your time & energy - I emailed you the file.
Posted on Fri, 2010-01-08 08:53
#10
Did you get this fixed? The problem is the icon.png has to be a certain type of PNG...if it's saved in photoshop wrong it gets rejected. If you are still having problems, email me the file(s) at gattaca8@mac.com and I'll fix it for you.
Posted on Tue, 2010-02-09 06:25
#11
Hmmm,
I just tried to submit my very first app (using the ApplicationLoader, but that does not seem to matter - it just gives proper error messages compared to the web-based approach) and ran into the same problem: "###.app/Icon.png: icon is not in the proper device format".
The program run's fine on my iPhone, of course! Which means, that the "device" itself does NOT complain!
[Added]Btw: although the ApplicationLoader suggests to look into the "console log", because there of additional details, that step is not wroth the effort: from one line to the next the log switches from "###app: satisfies its Designated Requirement" to
"test-requirement: failed to satisfy code requirement(s)
codesign_wrapper-0.7.3: failed to execute codesign(1)"
Arggghh!
Thanks in advance for any help!
Andreas Rozek
Posted on Tue, 2010-02-09 07:20
#12
Sigh,
I used the built-in "Preview" tool to convert my "Icon.png" into an "Icon.jpg" and then back into an "Icon.png" again (in order to get rid of any potential meta-information in the PNG file). Afterwards, I rebuilt my application.
But my app is still rejected (for the same reason as before)
Buying Photoshop is not an option for me - there MUST be another solution for this ridiculous problem! (I really start hating this awful process with certificates, profiles, keys and all that stuff - I have no idea what I'm doing there...and that's usually a very bad sign!)
[Edit]I meanwhile tried both RGB and RGBA formats with 8 bit per component (leading to 24-bit and 32-bit files) - but without any success!
Thanks in advance for any help!
Andreas Rozek
Posted on Tue, 2010-02-09 11:09
#13
Hmm.... is jpeg icon file 512*512?
Posted on Tue, 2010-02-09 11:10
#14
Did world planet get approved?
c
Posted on Tue, 2010-02-09 21:53
#15
Carlos,
I am not talking about the *large* icon, which is to be supplied separately through "iTunes Connect" - I am talking about the "Icon.png" file which is part of the app itself.
I could send you my image file - perhaps you are able to find out where the problem is?
Kind regards,
Andreas Rozek
Posted on Tue, 2010-02-09 21:56
#16
Yes, please send us the file. info@anscamobile.com
Posted on Tue, 2010-02-09 22:34
#17
Carlos,
you may already fetch it at http://www.andreas-rozek.de/iPhone/ElectricTorch/Icon.png
Thanks in advance for your effort!
Andreas Rozek
Posted on Wed, 2010-02-10 19:49
#18
Any new findings?
Andreas Rozek
Posted on Thu, 2010-02-11 09:55
#19
looks fine....
do you have an original file? psd? that maybe i can save and see what the heck is going on
c
Posted on Thu, 2010-02-11 10:05
#20
Hmmm,
the icon has not been created on a Mac, but with a PC running Windows.
May I try *your* icon for a moment? Just to see if it's *really* an icon-related issue?
I currently have my doubts...(and already have my next (now non-trivial) application in the pipeline - now with ui elements which look and feel like native ones (navigation bar, tab bar, selection lists etc.)
Thanks in advance,
Andreas Rozek
Posted on Thu, 2010-02-11 22:35
#21
Well,
thanks to Carlos I now know that it is definitely *not* the icon which causes the trouble (the error message is completely misleading, see http://iphonedevelopmentfaq.com/view-question.php?id=95)
Now I don't know how to proceed...a few questions:
- there are "provisioning profiles" (let's call them PP) and "distribution profiles" (DP) - in order to submit an app to the App Store, do I have to build my app with the DP? and PPs are for local testing only?
- if yes (what I think): within Corona, my DP appears as "certificate not installed"
- after downloading, I copied my DP into the folder /Users//Library/MobileDevice/Provisioning Profiles/ (note the term "Provisioning"!) is that correct? Or is there any other way of "installation"?
Unless I overlooked s.th., it might be worth adding some explanation between "Testing your App..." and "Submitting your App..." on page 18 of the "Device Build Guide" - because you definitely have to build the App again (with different settings)
Just to be complete: I am running (the paid version of) SDK 1.1 (hmmm, is there anything I have to tell Corona to let the SDK know that I have bought it?)
Thanks in advance for any help!
Andreas Rozek
Posted on Tue, 2010-02-16 08:48
#22
Yeah,
after a *really* loooooong period, I managed to get my "application" uploaded to the App Store (it's now waiting for review)!
Some hints for others:
- first of all: you need a "Development Provisioning Profile" for development and a "Distribution Provisioning Profile" for distribution. The "Development Provisioning Profile" requires a "Development Certificate" (a file called "developer_identity.cer"), while the "Distribution Provisioning Profile" needs a "Dsitribution Certificate" (called "distribution_identity.cer") - I had missed that in the very beginning of my "experiments"
- after "installing" the certificates (double-click the files and add them to your keychain), use the keychain manager to inspect them: both certificates must have a key associated with them - or Corona will complain "certificate not installed" all the time >= and THAT was my underlying problem. [edit] Don't ask me *why* my distribution certificate wasn't associated with a key...I just don't know!
It might be a good idea to revise the "Device Build Guide" and add the two points I mentioned above - it might save other people a lot of time and frustration!
Kind regards,
Andreas Rozek
Posted on Tue, 2010-02-16 04:00
#23
What I forgot,
the "Application Loader" still issues that "Icon is not in the proper format" error messages - just don't use it and submit your application using "iTunes Connect" instead!
Kind regards,
Andreas Rozek
uh oh...what are you going to do? hey ansca, are you guys in contact with apple and know they are kosher with the way you've embedded lua?